Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times may vary depending on your location:
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Local delivery: 2–5 business days
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International delivery: 5–10 business days
Please note that delivery times are estimates and may vary due to external factors such as customs processing, courier delays, or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with a tracking number so you can monitor the delivery status of your package.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address information.
Shipping Delays
While we work with reliable courier partners, occasional delays may occur due to weather conditions, customs clearance, or other unforeseen circumstances.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact our support team within 48 hours of delivery so we can assist you.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team and we will be happy to assist you.